Refund Policy

Returns and Refunds Policy

We are happy to refund your purchase if it is unsuitable. Please return your purchase in its original condition within 21 days, remembering to include the completed returns form. The cost of postage and packing will be your responsibility and will not be refundable by Off Her Trolley. All refunds will be credited in the original form of payment. Please allow 10 days for refund. We regret we do not take responsibility for parcels lost in transit from customers. Proof of posting is not proof of delivery. We recommend that you return your goods by recorded or registered delivery to enable you to track and trace any return goods that may go astray. Returns address: Off Her Trolley, Unit 4 Tokoroa, Bordeaux Road, Vale, Guernsey GY3 5ED.